You are not addressing Apple. We are all other end users here.
AppleCare and AppleCare+ cover your Mac (obviously), the battery when its capacity is at 80 percent or lower, and the accessories included in the box with your Mac. As we mentioned, AppleCare and AppleCare+ offer repairs at a lower cost than if you weren’t covered. For the Mac, damage to the screen or enclosure will cost $99 per incident.
- AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax. 1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.
- Apple repairs and same-day iPhone screen replacement are available at all Best Buy stores. Add AppleCare+ at the time of a repair.
Apple changed the rules when they changed the Applecare offerings available about a year ago. The rules now state that Applecare+ can only be purchased within 60 days of purchase of the device. In some countries (such as the link to Asia I am posting), they are still offering the old Applecare which can be purchased within one year. In the US, only Applecare+ is now available. That may be one reason why you were not given a definitive answer.
I do not know which country offers which Applecare plan. I am posting two links - one for the old Applecare and one for the new Applecare+. You will need to ask Apple about which plan you are wanting to buy.
Feb 10, 2019 11:08 PM
Have you already purchased your iPhone but now decided that you’d like to protect it with AppleCare? Read on for how to add AppleCare to your iPhone within 60 daysone year of purchase, even if you bought it from a carrier or another retailer.
AppleCare coverage is offered when buying an iPhone from Apple on its website and in stores, but you can also add it after the fact. Even if you purchased your iPhone from a carrier or another store, you can extend your iPhone warranty to two years and add physical damage protection (theft and loss as well) within the first year of your original purchase (Apple hasn’t updated its website and documents just yet but it’s now one year instead of 60 days).
Keep in mind your iPhone will need to be in normal working condition and not damaged to add AppleCare. Below we’ll look at three ways to add AppleCare.
If you opt to add AppleCare online or by phone, be sure to have your serial number handy (Settings → General → About). Keep reading below for details on AppleCare pricing and more.
How to add AppleCare to your iPhone after purchase
On your iPhone
- Head to Settings > General
- Choose About, then tap “AppleCare+ Coverage Available”
Online
Buy Applecare For Macbook
- Head to Apple’s add AppleCare website
- Choose iPhone, then enter your serial number or sign in with your Apple ID
- Follow the prompts to purchase AppleCare within one year of buying your iPhone (you’ll need to complete a remote diagnostic)
By Phone
- Have proof of purchase available for your iPhone
- Call Apple Support at 800.275.2273 (800.APL.CARE)
- Ask to add AppleCare to your iPhone (you’ll need to complete a remote diagnostic)
In Store
- Head to an Apple Store with your iPhone
- You’ll need to complete a visual inspection and have proof of purchase
For iPhone SE, AppleCare+ costs $4/month for 24 months or $79 outright. For AppleCare+ with Theft and Loss for the same devices, the price goes to $8/month and $149 outright.
Can I Add Applecare Later
For iPhone XR, and iPhone 11 AppleCare+ runs $8/month or $149 paid in full. AppleCare+ with Theft and Loss costs $13/month or $249 outright for these devices.
For iPhone 11 Pro and 11 Pro Max, AppleCare+ runs $10/month or $199 paid upfront. AppleCare+ with Theft and Loss for these devices jumps to $15/month or $299 outright. Read about AppleCare deductibles, pricing, and more details here.
Read more 9to5Mac tutorials:
Apple Care Plan
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